Customer Satisfaction Survey: Traffic Management

The survey will take about 1-2 minutes of your time to complete. 

We will accept anonymous surveys, however if you provide us with your name and contact detail we could follow up any customer experience concerns directly.

For more information regarding this survey, please contact the City of Unley Customer Experience Team on 8371 5111.


Maximum characters 255
Maximum characters 255
Please indicate the nature of your contact with the Traffic Department.
On a scale of 1-5, please rate your overall satisfaction in dealing with the Traffic Department.
On a scale of 1-5, please rate your overall satisfaction with the outcome from your contact with the Traffic Department.
On a scale of 1-5, how would you rate Council administration's timeliness and responsiveness?
On a scale of 1-5, how would you rate Council administration's timeliness and responsiveness? 1 Very Dissatisfied 2 Dissatisfied 3 Neutral or Not Applicable 4 Satisfied 5 Very Satisfied
My enquiries were responded to in a timely manner
Adequate level of detail provided in response to my enquiries
Staff took time to understand my enquiry
On a scale of 1-5, how would you rate the advice (guidance/recommendation) of the Traffic Team?
On a scale of 1-5, how would you rate the advice (guidance/recommendation) of the Traffic Team? 1 Very Dissatisfied 2 Dissatisfied 3 Neutral or Not Applicable 4 Satisfied 5 Very Satisfied
Practical and specific
Professional and courteous
Easy to understand
On a scale of 1-5, how would you rate the information (facts and data) provided?
On a scale of 1-5, how would you rate the information (facts and data) provided? 1 Very Dissatisfied 2 Dissatisfied 3 Neutral or Not Applicable 4 Satisfied 5 Very Satisfied
Easy to access
Easy to understand
Relevant to my enquiry
On a scale of 1-5, how would you rate the approach of Traffic Department staff?
On a scale of 1-5, how would you rate the approach of Traffic Department staff? 1 Very Dissatisfied 2 Dissatisfied 3 Neutral or Not Applicable 4 Satisfied 5 Very Satisfied
Friendly and engaging
Understood the issues
Attentive to my needs
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